Shipping policy

Thank you for shopping with WaifuWears. Each piece is carefully prepared with intention and elegance. Below you’ll find details about processing times, shipping methods, and international delivery.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

During high-volume periods (new launches, promotions, holidays), processing times may be slightly extended. If there is a significant delay, you will be contacted via email.

Please note: Processing time is separate from shipping time.

Domestic Shipping (United States)

We ship via trusted carriers such as USPS, UPS, or DHL.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if selected): 2–3 business days

Shipping rates are calculated at checkout based on your location and selected shipping method.

Tracking information will be provided via email once your order has shipped.

International Shipping

WaifuWears proudly ships worldwide 🌍

Estimated international delivery times:

  • Canada: 7–14 business days

  • Europe: 10–21 business days

  • Australia & New Zealand: 10–21 business days

  • Other regions: 10–25 business days

Please note:

  • Delivery times may vary due to customs processing.

  • Customers are responsible for any customs duties, VAT, taxes, or import fees required by their country.

  • WaifuWears is not responsible for delays caused by customs.

If your country is not available at checkout, please contact us and we’ll do our best to assist.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.

WaifuWears is not responsible for:

  • Incorrect or incomplete addresses provided by the customer

  • Packages marked as delivered by the carrier

  • Lost or stolen packages after confirmed delivery

If a package is returned due to an incorrect address, additional shipping fees will apply to resend the item.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 5 days of delivery with photos of the packaging and product.

If your order appears lost in transit:

  • Contact us after 7 days (domestic) or 21 days (international) from shipment date.

  • We will work with the carrier to investigate.

Split Shipments

In rare cases, items may ship separately to ensure faster delivery. You will receive tracking information for each shipment.